Reference

How 748pub Handles Your Rights and Obligations

Our legal terms set out the conditions under which your 748pub account operates — covering data use, account conduct, payment handling via GCash, Maya and InstaPay, and your rights as someone using the platform where local law permits.

Account TermsPrivacy and Data PolicyGCash, Maya, InstaPay RulesUser RightsJurisdiction Notice
748pub How 748pub Handles Your Rights and Obligations
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

Your account data and payment history are held securely and accessed only by authorised staff for account operation, identity verification or dispute resolution. Here is how we handle the key areas that matter most to you.

Data Retention

We keep your registration details and transaction records for as long as your account is active and for a defined period after closure, in line with applicable legal requirements in the Philippines.

Cookie Use

Our platform uses session and functional cookies to keep your account active across browser tabs and to remember your wallet preference — GCash, Maya or InstaPay — so you are not prompted every session.

Account Security

Account access is protected by OTP verification sent to your registered mobile number. Any login attempt from an unrecognised device triggers a confirmation step before the session opens.

Request and Correction Rights

You may request to view, correct or remove your personal data by contacting support. Verified requests are handled through our standard account review process; we respond within the period stated in our privacy policy.

CONTACT OUR TEAM

Reach Us About a Legal or Policy Matter

If you have a question about your rights, a data request, or a dispute related to an account action or payment, these are the channels to use. Have your account ID and, where relevant, your GCash or Maya transaction reference ready before reaching out — it speeds up the process considerably.

Live Chat Open the chat icon inside your account dashboard. Our support team can verify your identity and pull up account and payment records in the same session.
Email Support Send policy questions or data access requests to our support address found in your account settings. Include your registered mobile number and the nature of your request.
In-App Help Centre The Help section in your mobile account lists policy documents, account rules and common dispute steps — accessible on any device without logging out.

Frequently Asked Policy and Rights Questions

These are the questions we get most often about how our legal terms apply to your account, your data and your payments. If your question is not here, reach out through live chat with your account details ready.

Access depends on local law and is available only where permitted for eligible individuals. If you are in the Philippines and meet the eligibility criteria, you can open and use your account normally.

Send a data access request via our support email found in account settings. Include your registered mobile number. We verify your identity before releasing any account or personal data.

Your linked e-wallet details are removed from active use on closure. A record may be retained for the legally required period before full deletion, as stated in our privacy policy.

Raise it first through live chat with your account ID and the relevant transaction reference. If unresolved, submit a formal dispute request by email. We review all disputes against our recorded account and payment logs.

We share data only where necessary to process a payment through GCash, Maya or InstaPay, or to comply with a legal obligation. We do not sell your data or share it for marketing by third parties.

We notify you through your registered contact — mobile number or email on file — before any material change to our terms takes effect. The updated version is also published in the Help section of your account.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.